Shipping & Delivery Time
- For perishable items like cakes and flowers, we do only surprise gift delivery in person. And will not be delivered along with courier products.
- For non- perishable items like mugs , photo frames we ship by courier / india post , tracking will be send to you after processing the order
Surprise Gift Delivery
- Same day and next day deliveries are not available at the moment due to present situations , we accept orders with minimum 3 days notice
- Standard Delivery time will be between 9am - 8pm Indian standard time , you will be notified by email once the gift is delivered. We cannot commit a fixed time for delivery.
- Sometime Deliveries may take longer due to bad weather / traffic / unforeseen circumstances , in such cases you will be notified by email/whatsapp
- If the recipient address given by the sender is correct and recipient is not available, he/she can inform the delivery person to deliver the order at the door / gate / neighbour.
- For perishable items like cakes and flowers, we attempt delivery only once. If the delivery attempt was unsuccessful due to the following reasons , you shall still be charged for the order and no re-delivery will be possible. Refund are not possible in such cases
- Incorrect address provided by the sender
- Recipient not available at the time of delivery at the address provided by the sender.
- Recipient refusing to accept the delivery.
- Premises locked./ no one available at the shipping addresses
Ship By Courier / Post
- Orders be processed and despatched in 3-5 days, Most orders are delivered within 7-10 working days depending on the location of delivery.
- Your should always take the opening video of the parcel , and if in case any wrong product / damaged product is delivered , please contact us within 24 hours of delivery.
- And inform us within 24hours , We will personally ensure that the issue is satisfactorily resolved.
- Please remember parcel opening video is compulsory , with out video the complaints will not be considered, And the video should be with out and pause / stop , not edited.
Can I change or cancel my order?
- Cancellation can be done before we start processing the order , once your order status changes to PROCESSED , it cannot be cancelled